hb999 Terms and Conditions

These terms and conditions ("Terms") apply to the use of the hb999 platform and all its services. By accessing the hb999 website or creating an account, you fully agree to these Terms.

The key definitions used in these Terms are given below:

• "Platform" — The hb999.cam website and all related digital services.
• "User" or "Member" — Any person who holds a registered account on hb999.
• "Services" — Online betting, casino games, live dealer games, and all other entertainment activities available on the platform.
• "Deposit" — Funds added to a user's account.
• "Bonus Funds" — Additional credits granted through promotions or offers.

hb999 is committed to providing players in Bangladesh with a high-quality online gaming experience as a safe and reliable platform. These Terms clearly define the rights and responsibilities of both parties.

To create an account on hb999, users must meet the following conditions:

2.1 Registration Eligibility

• You must be at least 21 years of age.
• You must provide accurate and truthful information.
• Each individual may hold only one account.
• You must operate the account in your own name and for yourself.

2.2 Account Security

It is your responsibility to keep your account login details completely confidential. You should not share your password with anyone, and logging out after each session is mandatory. If any unauthorised access to your account occurs, notify the hb999 support team immediately.

2.3 Account Verification

hb999 may request the necessary documents for identity verification at any time. A copy of your National ID (NID) or passport and proof of address may be required. Withdrawals may be limited until verification is complete.

hb999 is firmly committed to preventing underage gaming. This platform is for users aged 21 and above only.

hb999 may request proof of age at any time for verification purposes. If a user fails age verification, the account will be suspended and the deposit may be returned in accordance with applicable rules.

4.1 Deposits

The following payment methods can be used to make deposits on hb999: bKash, Nagad, Rocket, Upay, and bank transfer.

• Deposits must be made only from a payment account registered in your own name.
• Depositing through a third party is strictly prohibited.
• Deposit processing times may vary depending on the payment method.

4.2 Withdrawals

• Withdrawals can only be made to verified accounts.
• All bonus wagering requirements must be met before submitting a withdrawal request.
• hb999 reserves the right to delay or suspend withdrawals in the case of suspicious transactions.
• Identity verification may be carried out before a withdrawal request is processed.

4.3 Currency

All transactions on hb999 are conducted in Bangladeshi Taka (BDT / ৳). No interest is applied to funds held in an account.

5.1 Welcome Bonus

hb999 offers new members a 200% bonus on their first deposit, up to a maximum of ৳8,000.

5.2 General Bonus Terms

• Each promotion has its own specific terms, which are stated on the relevant page.
• Bonus funds cannot be withdrawn directly — they only become withdrawable after the wagering requirements have been met.
• If the same person claims bonuses through multiple accounts, all accounts will be closed and the bonuses will be forfeited.
• hb999 reserves the right to modify, suspend, or cancel any bonus or promotion.
• If there is evidence of misuse of any bonus offer, hb999 may close the account in question.

5.3 VIP Program

The hb999 VIP program has four tiers: Bronze, Silver, Gold, and Platinum. Weekly cashback and other benefits are available at each tier. VIP tier changes are at the discretion of hb999. VIP members enjoy exclusive promotions, priority support, and customised offers.

The following rules must be followed when placing bets on hb999:

6.1 General Betting Rules

• Once confirmed, a bet cannot be changed or cancelled.
• If the outcome of a game is affected by a technical error, hb999 may declare the relevant round void.
• If a game remains incomplete due to a network or server issue, hb999 will make a decision in accordance with applicable rules.
• hb999 uses a verifiable random number generator (RNG) system to ensure fair play.

6.2 Sports Betting

• Odds set before an event begins may change.
• If an event is cancelled or postponed, the bet amount will be refunded.
• Real-time odds apply for live betting.

The following activities are strictly prohibited on the hb999 platform:

• Operating multiple accounts under the same person's name.
• Creating or operating an account using another person's identity.
• Playing games using automated software, bots, or artificial intelligence.
• Misusing bonuses or promotions.
• Using the platform for money laundering or illegal financial activities.
• Attempting to exploit any technical vulnerability or bug in the system.
• Fraudulent collusion with other users.
• Providing false or misleading information.

8.1 Account Suspension by hb999

hb999 reserves the right to temporarily or permanently suspend or close any account in the following circumstances:

• Violation of any clause of these Terms.
• Suspicion of fraud or deception.
• Providing false information during the verification process.
• The account remaining inactive for an extended period.
• Legal or regulatory requirements.

8.2 Account Closure by the User

You may request to close your account at any time. In this case, contact hb999 via 24/7 live chat or email. All valid balances must be withdrawn before the account is closed.

8.3 Inactive Account Policy

If an account has no login or transaction activity for 12 months or more, it will be considered an inactive account. A maintenance fee may apply to inactive accounts.

hb999 places the highest importance on protecting your personal information. Please read our Privacy Policy page to learn more about how we collect, use, and store data.

• Your personal information is not sold to third parties.
• All data is kept secure using SSL encryption technology.
• Deposit and withdrawal information is stored with the highest level of security.
• Information may be shared when required by legal obligations or regulatory requirements.

hb999 is not liable for the following:

• Any loss caused by internet connection disruptions.
• Unauthorised access to an account due to the user's own negligence.
• Technical issues with third-party payment systems.
• Consequences arising from incorrect information provided by the user.
• Financial losses from casino or betting activity — gambling can result in financial loss.

hb999 endeavours to provide an uninterrupted service through reasonable measures, however the service may be temporarily unavailable due to technical maintenance or unforeseen circumstances.

hb999 reserves the right to change or amend these terms and conditions at any time. A notice will be posted on the platform before any changes take effect.

• Continued use of the platform after any changes will be considered acceptance of the new terms.
• For significant changes, a notification may be sent to the registered email address.
• The date of the latest update will be mentioned at the top of this page.
• The terms and conditions of older versions will no longer be in effect.

If any clause is found to be legally unenforceable, the remaining terms and conditions will continue to be fully in effect excluding that clause.

If you have any questions about these terms and conditions or need clarification, please contact our support team:

• 24/7 Live Chat — speak directly in Bengali
• Email: [email protected]

To learn about our responsible gaming policy, visit the Responsible Gaming page. For privacy-related matters, please read our Privacy Policy.